Integration Associate: Woburn, MA or Remote

Job Description

Are you a recent grad looking to get your career on the fast track? If you have a strong academic background, are technologically savvy, and have finance knowledge, this is very likely your dream job! This is a great opportunity to work for a growing software company and help expand our Integration team. In this position, you will be using our iPaaS software to build integrations for our clients and will be responding to support tickets, including both emails or phone calls. Your technology acumen will be honed by problem solving and troubleshooting issues that arise in the integration process. Your mission will be to always exceed customer expectations (and have fun while you are doing it)! This position has the option of being out of our Woburn, MA office or remote. Submit resume to resumes@datablend.com.

Duties and Responsibilities:

  • Become proficient with the DataBlend integration platform
  • Respond to client issues in a timely manner
  • Troubleshoot errors in client integration workflows
  • Assisting with implementation projects
  • Work with clients to ensure their data is formatted, imports successfully and ties out (finance background is very helpful here!)
  • Support clients through training at the end of the project
  • Provide written user guides to each client at the end of the project
  • Other support duties as assigned

Required Skills/Experience:

  • Bachelor’s degree in Computer Science, Finance, Accounting or Business
  • Recent graduate or up to 2 years of work experience
  • Previous customer support experience
  • Strong financial and/or programming background
  • Highly skilled with MS Excel and strong technology acumen
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Well organized, detail-oriented, and able to manage multiple projects simultaneously
  • Experience with cloud software desired (Workday Adaptive Planning, Sage Intacct, NetSuite, and/or Salesforce to name a few)
  • Knowledge of APIs, databases and big data a plus
  • C#.net or Presto SQL knowledge a plus

About DataBlend:

DataBlend is a specialized iPaaS software company focused on financial system workflows. We are growing rapidly and excited to add the right people to our team.

Compensation:

Dependent on experience but will include Base + Bonus + Benefits

Job Type: Full-time